General conditions of purchase

– You can place your order in the following ways.
– Online Store, www.artesaniasanjose.es
– Email info@artesaniasanjose.com
– Telephone 953 280854

– THE MINIMUM ORDER FOR SPAIN AND PORTUGAL WILL BE 200.00 EUROS + VAT

– THE MINIMUM ORDER FOR COUNTRIES OF THE EUROPEAN UNION, (EXCEPT PORTUGAL) WILL BE 300.00 EUROS

– THE MINIMUM ORDER FOR COUNTRIES NOT BELONGING TO THE EUROPEAN UNION, WILL BE 600.00 EUROS.

– SHIPPING AND TRANSPORTATION
The shipment will be made by one of our trusted carriers.

– SHIPPING COSTS FOR MAINLAND SPAIN AND PORTUGAL.
For orders less than 600.00 Euros + VAT, delivery and transportation costs will be added at the end of the purchase process.
For orders over 600.00 Euros + VAT, the merchandise will travel carriage paid EXCEPT if the purchase made includes furniture or bulky/heavy items.

– OTHER AREAS, CONSULT

  • PAYMENT METHODS:
    Wire transfer.
    Credit card. (VIRTUAL POS)

Once the payment is confirmed, we will proceed to the manufacture and preparation of the order for its subsequent shipment.

VERY IMPORTANT.- If you notice any damage to the package, you must note it on the carrier’s delivery note.

Our products are handmade so they are made with approximate measures. If you need some special or accurate measure you MUST let us know.

– CLAIMS AND BREAKAGES
CLAIMS will be accepted within a maximum period of 48 hours from the delivery of the merchandise. You must notify it to our email info@artesaniasanjose.com, before the stipulated period.